Minimum Qualifications:

High school or equivalent. Three years experience. Certified or Registered Medical Assistant with a nationally recognized accreditation organization (AAMA, AMT, NCCT, NHA or other). CPR Certification required.

Job Summary:

• To provide technical, supportive, age specific and developmentally appropriate patient care functions for assigned clinical area. 

• The Medical Assistant II may function as a member of a Patient Centered Medical Home clinical team or may function in a role that includes routine administrative and clinical tasks. 

• The Medical Assistant II has advanced Medical Assistant skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care.

Job Duties:

• Able to effectively identifyproblemsand determine solutions.

• Understand clinic flow to maximize clinic usage to meet patient needs.

• Assists with patient flow within assigned outpatient clinic setting.

• Responds in a timely manner to call-lights.

• Provides comfort measures to patient / family.

• Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.

• Obtains vital signs. 

• Appropriately documents chief complaint and reason for visit.

• Uses aseptic techniques and infection control measures in the performance of duties.

• Accurately collects excretory specimens, such as urine and feces.

• Obtains blood samples by venipuncture.

• Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemoccult.

• Measures and records intake and output as ordered.

• Prepares and assists patients undergoing treatments, examinations, and procedures.

• Recognizes patient care priorities, treatment plan, objectives, and potential crisis.

• Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.

• Recognizes and communicates patient needs and unusual occurrences with patients / families.

• The Medical Assistant will refill patient medications as requested.

• Safely and properly administers medications as assigned, other duties.